Frequently Asked Questions
Have questions about shopping with eBookBuyer? We’ve compiled answers to the most common queries to help you get started. If you don’t find what you’re looking for, feel free to contact us at support@ebookbuyer.com.
All our eBooks are digital and available for instant download upon purchase!
1. How do I purchase an eBook?
Browse our catalog, select the eBook you want, and click “Buy Now.” Follow the secure checkout process to complete your purchase. Once payment is confirmed, you’ll receive a download link via email and in your account dashboard.
2. How do I download my eBook?
After purchase, your eBook is available for instant download. Access the download link in your order confirmation email or your eBookBuyer account under “My Purchases.” Click the link to save the file to your device.
3. What formats are your eBooks available in?
Our eBooks are offered in popular formats, including PDF, EPUB, and MOBI, to ensure compatibility with most e-readers, tablets, smartphones, and computers.
4. Can I read eBooks on multiple devices?
Yes! Once downloaded, you can transfer your eBook to any compatible device. Most eBook apps (e.g., Kindle, Apple Books, or Adobe Digital Editions) allow you to sync your library across devices.
5. What if I have trouble downloading my eBook?
If you encounter issues, check your internet connection and ensure you’re using the correct download link. If the problem persists, contact our support team at support@ebookbuyer.com, and we’ll assist you promptly.
6. Can I return or get a refund for an eBook?
Due to the digital nature of eBooks, refunds are limited. We offer refunds for technical issues (e.g., corrupted files), or duplicate purchases. Refund requests must be made within 7 days. See our Return & Refund Policy for details.
7. Are your eBooks protected by DRM (Digital Rights Management)?
Some eBooks may have DRM to protect authors’ rights, while others are DRM-free. Check the eBook’s product page for specific information before purchasing.
8. Can I gift an eBook to someone else?
Currently, we don’t offer direct gifting options, but you can purchase an eBook and share the download link or file with the recipient, provided it complies with the eBook’s usage terms.
9. Do you offer discounts or promotions?
Yes, we periodically offer discounts and special promotions. Check our homepage or subscribe to our newsletter for the latest deals.
10. How can I contact customer support?
Our support team is here to help! Email us at support@ebookbuyer.com, and we’ll respond within 24 hours.