Refund Policy
At eBookBuyer, we strive to ensure you have a seamless and satisfying experience with every eBook purchase. As our products are digital and delivered instantly, we have a specific return and refund policy to address your needs. Please read the details below to understand our process.
We encourage all customers to review product descriptions carefully before completing a purchase. If you have questions about an eBook, feel free to contact our support team prior to buying.
📌 All Sales Are Final
Due to the nature of digital content, we do not offer refunds or accept returns once a purchase is completed. However, we are committed to your satisfaction and offer refunds under certain conditions outlined below.
Eligible Refund Conditions
We may issue a refund in the following cases:
- Technical Issues: If you experience a verifiable technical issue (e.g., a corrupted file or inability to access the eBook due to a platform error), and our support team is unable to resolve the issue.
- Duplicate Purchase: If you unintentionally purchase the same eBook multiple times within a single transaction.
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You were charged more than once for the same order.
Non-Refundable Cases
Refunds will not be issued in the following situations:
- You change your mind once a purchase is completed.
- The eBook content does not meet your expectations (e.g., you dislike the writing style or subject matter).
- You fail to meet the eligibility criteria for a refund request (e.g., requesting a refund after the allowed period).
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at support@ebookbuyer.com within 7 days of your purchase.
- Provide your order number, the eBook title, and a brief explanation of the issue.
- Our team will review your request and respond within 1-2 business days.
If approved, refunds will be processed to the original payment method, depending on your payment provider.
Need Assistance?
If you have any questions about our Return & Refund Policy or need help with your purchase, our support team is here for you. Reach out to us at support@ebookbuyer.com, and we’ll do our best to assist you promptly.